Managed ERP — AcuOps
ERP Environment Management & Upgrade Assurance for Acumatica. Sold exclusively through the Partner Platform to Acumatica VARs.
The Problem
Acumatica pushes 2-3 major updates per year. Each one can break customizations, disable workflows, and disrupt operations. Most VARs charge $5,000-15,000 per upgrade, take weeks to validate, and still miss things.
AcuOps monitors Acumatica environments continuously, validates changes automatically with 66 tests, and deploys through CI/CD pipelines — not manual screen-by-screen clicking.
What's Included
Per-client monthly pricing for VARs:
| Capability | Monitor ($249/mo) | Validate ($449/mo) | Managed ($749/mo) |
|---|---|---|---|
| Health monitoring (12 probes) | Yes | Yes | Yes |
| Schema drift detection | Yes | Yes | Yes |
| Slack alerting | Yes | Yes | Yes |
| CI/CD deploy pipeline | — | Yes | Yes |
| Post-publish validation (66 tests) | — | Yes | Yes |
| Pre-upgrade testing | — | Yes | Yes |
| Customization project management | — | — | Yes |
| Dedicated support | — | — | Yes |
| ISV package coordination | — | — | Yes |
| Bundled IT Ops | — | — | Included |
At the Managed tier, IT Ops capabilities (identity governance, email security, endpoint compliance, SOC-lite, App Stack Help Desk) are included at no additional per-user charge.
Volume discounts: 15% off 10+ clients, 25% off 25+ clients.
Add-On Modules
| Module | Per Client/Month | Description |
|---|---|---|
| Sync | $500 | HubSpot/CRM bi-directional sync with write-back |
| EDI Gateway | $500 + per-txn | Orderful EDI integration for retailer connectivity |
| Note Intelligence | $200 | AI-powered note classification and compliance routing |
How It Works
AcuOps is built on Studio B's MCP server architecture — 26 Acumatica API tools, schema caching, session gate coordination, and automated validation.
- Monitor — 12 health probes check Acumatica every 15 minutes. Schema drift detection catches field changes before they break integrations. Slack alerts for any anomaly.
- Validate — CI/CD pipeline deploys customization projects via the Customization API. 66 Playwright tests validate schemas, custom fields, sub-entities, and sync properties after every change.
- Manage — Studio B handles customization project lifecycle, ISV package coordination, and upgrade planning. Dedicated support with ERP context that generic MSPs don't have.
Getting Started
All tiers include a Free Environment Audit to identify customization risks and monitoring gaps.